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Protect your business with Phishing Awareness Training

In 2020, businesses were forced into looking at alternative ways to continue providing their services during circumstances that can be described as unprecedented and unforeseen, to say the least. Forced to change their outlook, the globe saw a massive increase in remote working stats. As face-to-face became unacceptable, cloud-based hosting providers proved to be a vital part of the solution. Cloud computing partners Knowall IT London enabled companies to continue to operate, enabling online and hybrid working options.

As more and more companies turned to cloud-based options, cyber-criminals saw this as an opportunity for increased cyber-attacks.

Those who were already cybercrime-savvy already realised that is a vulnerable position to be in. Realising that cyber-criminals were on the rampage and those who looked into taking extra precautions to ensure their businesses did not become one of those sinister statistics, benefitted.

Cyber activity is not something that anyone should take for granted anyone who believes that their business is too small to be attacked by malware, spyware and or cyber phishing attacks must urgently revisit their stance. If you have no protection, you will be affected one way or another.

If you are someone has already increased your protection and is utilizing all the options at your disposal, now is not the time to become complacent as cyber-criminals up their game to find their way into your business. It is vital to ensure that your employees are on the same page as you. Part of protecting the personal information of your employees, your business suppliers, contractors and the like, is ensuring that all staff are made aware of the implications of a cyber invasion and that they understand the terminology and methods, such as phishing and scams, associated with this fairly new area of criminal activity.

It is possible, with awareness training, to ensure that you business is secure from the human error which is required for cyber-criminals to succeed in infiltrating your business, preventing the possible catastrophic loss of earning and generally bringing a stop to your operations, as fast as Covid did! Hackers and scammers utilising phishing techniques, rely on the fact that humans are naïve and can be easily persuaded into unwittingly clicking on a link that could bring your entire network to its knees.

Knowall IT offers your business Phishing  Awareness Training where a live phishing simulation is affected on your network, allowing you to know for sure if your staff are ready for an attack when the real thing occurs… and it will. Being proactive in identifying employees who may place your business at risk keeps you one-step ahead of the hackers.

Click here to request a call back to find out more.

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Knowall IT Providing award winning Managed IT Services for over 20 years

*Free IT support – First 3 months & No setup fee for all new clients.
*Subject to network audit

BUSINESS ENABLER
Let us worry about the IT while you focus on your business
HUMAN TOUCH
IT Support with a personal approach to customer services
STAY AHEAD
Our proactive approach ensures you remain at the forefront of technology

Why pay more for IT support services when you do not have to? Business is competitive and there is always a way to pay less for great service if you are prepared to do your homework.

There are many ways in which Cloud service providers can save your business money so instead of you doing your homework; we are going to do that for you. Here is how we can save you money. We are confident that by the end, you too will agree that changing to Knowall Managed IT service is a no brainer, cost saving exercise with zero down sides.

The biggest issue when it comes to IT is the ease at which experienced hackers can gain access to your business information. There are many clever and wily ways for hackers to con their way into your business, facilitated through unsuspecting employees. A variety of high-tech hacking software can render a company useless within seconds, costing the company severely in loss of production, time, data and money. It is vital that all businesses endeavor to do everything in their power to prevent themselves from viruses, hackers and spyware. Knowall IT managed service providers proactively monitor and manage your business network with the goal of preventing cyber-attacks before they wreak havoc on your business, the cost saving of which is almost priceless. Quantifying a loss of data alone is almost impossible due the value of the knowledge contained in that data. No company wants to experience the loss of data and the financial damage and the best way to combat potential IT issues is to catch them before they even become a problem.

In addition, a managed service provider will keep your business compliant with industry-specific needs, while ensuring that your infrastructure is correctly set up and remains updated in line with all latest IT requirements, such as regular updates, security patches, with proactive performance checks. Improving the efficiency and reliability of your business’s IT infrastructure is a cost saving exercise in that it directly reduces the amount of down time you will experience all while improving performance, enabling you to work faster, not harder. By engaging with Knowall IT services, your company will no longer need to deal with the on-going and costly repercussions of ever increasing IT, which very quickly renders your older hardware redundant. Outsourcing your IT requirements and engaging with cloud-based services means that you no longer have to keep up with the constant changes and developments in the IT industry, as all critical IT applications are maintained and managed on your behalf leaving you free to focus on your business, with less interruptions resulting from slow response and downtime.

No matter the size of your business, you will experience the cost saving benefits of reliable IT managed service providers on your side. Reliable and cost-effective services fees coupled with full access to expert IT technicians are reason enough to start benefiting from Managed IT Services.

Speak to Knowall IT support London today!

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Knowall IT is an award winning and highly responsive managed IT service provider

BUSINESS ENABLER
Let us worry about the IT while you focus on your business
HUMAN TOUCH
IT Support with a personal approach to customer services
STAY AHEAD
Our proactive approach ensures you remain at the forefront of technology

Knowall IT support west London is a well-known and established Managed services company that has been associated with many of the leading companies across the UK as their preferred partner for IT services. Offering services mostly related to leading-edge cloud-based services and technical assistance so that when you engage with Knowall IT services you engage with the future of technology. Focusing on the provision of high-level performance at all times, Knowall IT achieves superior service-provision above and beyond the expectation of those who entrust their IT to Knowall IT. This is something that comes as part of the package. If your business’s IT is not operating to its best potential or if you are looking for innovative technology to assist you to perform to your best in your business, investing in an outsourced managed services is what you need to do and invest with Knowall IT simply because of their reputation for being better than the rest. An experienced and dedicated team of employees with a global reach, Knowall IT is ready to take your queries at any time. Friendly staff are ready to assist you with any of your technical IT issues.

All of the hardware that is utilised in providing IT services are owned and managed by the company which means that our clients are always guaranteed that the services on offer will always be the latest that technology has to offer. Latest software versions are automatically updated so that our company can offer your company the most improved levels of performance over and above the existing solutions that are on offer. This goes hand in hand with our 100% customer focused guarantee which means that you come first 100% of the time. Knowall IT staff are so dedicated to offering the correct solution for you and ensuring that you receive more than you asked for when you partner with us. With a vast knowledge of different industries, organisations, and companies who each have their own specific needs, there is no scenario that we have not seen before which means that there is already a solution out there waiting for you to find it. Don’t reinvent the wheel yourself with inferior technology – simply turn to the IT experts in Managed Services.

 

     

If this isn’t enough to convince you that this is the best option for your business, here are some additional points for you to consider:

  • This London based team is available twenty-four seven for around the clock access every single day of the year
  • As a trusted IT Partner, the responsibility of all your IT needs and projects is ours from the moment you sign up, no matter your IT history
  • Access IT engineers who will be at your site within 1 hour if the problem is something that cannot be resolved by the Helpdesk or first level support
  • Avoid waiting in the queue to speak to a technician – immediate access to our qualified helpdesk expert
  • Constant communication will keep you up to date and informed of what is happening in the world of IT and if this affects your business, you will know about it first

Our clients are King, and we harvest long-term relationships with our clients ensuring the Knowall IT is the ONLY Managed IT service provider you will ever need.

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IT support services for your expanding business

Business in today’s super-paced technological environment, is a cut-throat arena where companies are all vying for the attention of prospective clients. Lead sharing, networking and businesses partnering with synergistic business, are all tactics that are used to get ahead of the rest. Who you partner with and how you can work together is a strategic business decision which needs to be carefully contemplated.

Image result for knowall it servicesWorking hand in hand alongside their business partners, Knowall IT Support Paddington knows how to make business relationships work to the best advantage of their clients and their clients’ clients. With first-hand experience of how important IT services are the functioning of any business.  SMME’s, SME’s and medium sized companies may have the capacity to manage their internal IT systems but when it comes to making the move to cloud-based IT, a specialised IT provider can provide your business with the expertise required to successfully roll out and implement this type of project.

Your IT department is without a doubt the most important support system required to keep your core business afloat. With so many aspects of IT forming playing a critical role in the success of your organisation, this area needs to have the capacity to attain all of the goals of the company, from safety to social networking.  Managed IT service providers are there to work alongside your company’s internal IT department and supplement their skills-base and experience with cloud-based migrations and the application of new technologies. Rather than recruiting various  IT specialists who have the know-how of diverse IT landscapes, a managed services provider, Knowall IT support London has the infrastructure to take over the day to day running of IT systems promising the best efficiency that comes from “always up” access, 24/7. With proactive and constant monitoring of all technologies and platforms, the experience which Knowall IT provides, along with the skill of their technical IT engineers, assures your business will always remain active, available, and on the edge of modern technology.

Scaling with your SMME or SME as it grows and develops into a competitive business can only be done with commercial and professional partnerships that you can trust to provide you with the same high level service that you would provide to your own clients. The benefits that you can expect by moving to cloud-based always up accessible IT platforms come in the form of enhanced business agility and dexterity, simplifying infrastructure management. The storage of your data and subsequently the protection and isolation thereof, is the most formidable task that a business can face, taking into account the legislative requirements that businesses must meet in order to remain compliant to acts such as the Protection of Personal Information (POPI). Partnering with Knowall IT guarantees the security of your employees and clients’ personal information, as well as the safety of your company data, which is contained on server space which is completely isolated and secured from being accessed by any unauthorised entities. Protecting your business and sustaining your business through secure yet accessible IT platforms specifically catering to your business needs and environment.

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Knowall IT Solutions to partner with your business

 

Have you ever ordered seafood in a steakhouse? Or prime rib from a seafood restaurant? If you have, then you probably have experienced a poor dining experience and more than likely have left the restaurant wishing that you had ordered the fillet you fancied when you were at the steakhouse, or that calamari you coveted when in the seafood restaurant. As a general rule of thumb, if the restaurant you are frequenting is renowned for a specific type of cuisine, then stick to ordering their specialty and you are certainly more likely to get a more satisfying meal.

In the same way, if your core business isn’t IT, why would you do your own IT? Sure, you may have an IT guy who has been supporting your business since inception of your business and who has been called out to your workplace from time to time to disaster manage your email emergencies, or sort out your server when the firewall goes down. Your IT guy is there when you need him but does he proactively attend to your IT issues before problems occur? Are you just moving from one firefighting situation to the next instead of moving forward in your business?

Information Technology is so fundamental to your business that when its not working at optimal performance, chances are, your staff aren’t working either and that plays havoc with your profit margins. Any IT downtime doesn’t just cost you to get your IT guy in to investigate and repair the IT issue, but also valuable production time and possibly loss of customer income. The stakes are too high to risk anything less than the best IT support London.

In order to keep your business competitive in a highly aggressive business world, you may then consider creating an IT department and hiring full time technical teams to manage your fundamental information technology. However what you may not realise is how many skills are required to sustain a fully functional IT department. Chances are that you will need more than just one person to replace your IT guy as there are a variety of skills and different expertise required to sustain your company’s IT department. Consider why would you turn your “steakhouse” business into a “seafood” provider, ifyour expertise is preparing and cooking meat?

Its time to outsource your IT department to Knowall IT – a service provider who fully understands every aspect of IT support and who delivers exceptional customer service. Winners of the West London Business awards, as “Innovators in Business”, Knowall IT support acquired a reputation for providing outstanding IT solutions for your IT needs. The information technology industry is evolving at a great speed and Knowall IT support Paddington are leaders in this field. Save your company money and relieve yourself from keeping abreast of the constantly changing information technology industry.  Knowall IT gives you the full solution in one reliable team, keeping your business safe from security threats, virus invasions, securing your data, ensuring your software is legal and relevant and that your hardware specs are current.

Knowall IT gives you a greater range of innovative IT solutions, saving you money, and keeping your data secure.

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Future IT needs today with Knowall IT London

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What does IT Managed services mean to you? And why does it matter to your business? Knowall IT Support London offers managed IT services which encompass all of the solutions a company would want in order to meet all of their IT needs. This means that where there is an IT requirement, there is an IT solution or managed service that Knowall IT can offer you in order to solve, resolve or address everything pertaining to your company’s IT infrastructure.

Why this matters to your business is simple. Knowall IT Support Paddington is your one-stop-shop for IT solutions. Managed services mean that Knowall IT is your business partner, aligned to your business goals and objectives, who understands how to provide you with everything that you need in order to achieve those goals and objectives. Offering managed services doesn’t only mean providing you with your basic IT needs. This means that Knowall IT is there to manage all IT aspects of your company so that you don’t have to. Never again will you have to think about contingency plans and emergency strategies to safeguard your business from an IT malfunction. Knowall IT focuses solely on your IT as if it were their own. Costs pertaining to your managed IT is shouldered by your managed service provider which means that Knowall IT has a vested interest in ensuring that your IT is functioning optimally as well as being proactive in guaranteeing that it remains that way on any given day.

Handing over the reins of your business’s complete IT package, to Knowall IT will be the best thing for your company because, at this point, you no longer need to include this on your list of things to do. Because Knowall IT aligns to the business, this business relationship is a symbiotic one which is a mutually beneficial relationship that only works when both parties are succeeding.

What you can expect from Knowall IT is to receive concentrated attention pertaining to all of your data storage needs: remote and cloud-based technologically forward, private and independently hosted by Knowall IT to ensure that at all times, your data is accessible by you and only you. Your business benefits from the immense cost-saving that you will experience by having your IT managed remotely. Through remote services, your business no longer faces the need to budget for expensive hardware that is constantly in need of being upgraded to meet the ever-changing specs of the IT industry. This also means that you save on paying for engineers to come to your offices to work on your hardware when it comes time to repair or upgrade. Time which may be wasted resulting in downtime for your business is completely nonconstructive and in these times, quite literally unnecessary and antiquated in practice.

Step into the now and onto the platform of the future with Knowall IT managed services which offer you no surprises for your budget and maintains the integrity of your data at all times. Let our business compliment yours 24/7.

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Innovating IT Support in the UK

What should a company look for when they are looking for a new IT provider? It’s important to understand your business’s IT needs before embarking on the search for an IT support London provider. But as the saying goes “you don’t know, what you don’t know” so where do you start going about finding out what you don’t know, so that you can make the most informed decision? After all, if you were an IT genius you wouldn’t be looking for someone else to assist you with your IT support in the first place!

Your relationship with your IT provider is a very important one, and must be based on a foundation of trust. Any IT service provider worth their salt understands the importance of technology within your business, hopefully, even better than you do and should come with new and innovative solutions to help you to use your IT effectively and efficiently. If there is an easier way to make your business work through the use of technology and innovation, while also saving you money, then why not take advantage of the benefits that they can bring to you and your customers. If your IT service provider is not able to give you the services which you require because of a lack of expertise or due to a lack in hardware or software on their part, then they are not the provider you should be spending time and money on. The key to remember about technology is that it is always improving and innovating, which means that it is easy for a business to get left behind if they do not constantly keep updating their hardware and software. Any suitable IT support company must stay ahead of the pack in order to set themselves apart from the rest or risk becoming as obsolete as a floppy disc.

One of the most important things to look for in your IT Support service provider is whether they have a good reputation in the industry. Knowall IT Support Paddington are recipients of the “Innovation in Business” award at the West London Business Awards, proving that not only do their clients appreciate their reputation as innovators in the service and IT industry, but so too do their peers within the industry in and around the UK. Knowall IT understands that each business has its own specific IT requirements. Taking a stock standard approach to all of their client’s needs would not be cost effective or appropriate for the client. Take for example a payroll company who provides a cloud-based services, experiencing constant downtime and connectivity issues, data loss or virus outbreaks. While this would be detrimental in any business, it would be of even more importance that the Payroll client receives proactive IT support, excellent network and cabling options, and most of all impenetrable firewall and security. This is where Knowall IT Paddington is proactive in ensuring they provide everything that clients thinks they need as well as the things which they did not even know about, proving just why they are award-winning.

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Knowall IT services London

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Knowall IT Support London knows how to deliver excellent customer service. Customer Service is about making your client happy, it is about ensuring that the needs of the client are met and that the customer is satisfied with the product and the service which they have received. Great customer service is achieved when the service provider is focused and dedicated to the needs of their customer as well as prepared to do whatever it takes to achieve the customers’ needs in a timeous manner, avoiding any issues before they happen, looking ahead and being proactive in their approach and ensuring that problems are solved just as soon as, if not before, they occur. An excellent service provider knows that client satisfaction and relations are the key to business ethics and values and is what is essentially the building blocks to long and mutually beneficially, synergistic business relationships.

Knowall IT Support Paddington knows and understands that providing exceptional front line support is key to the operational success of their customers and that providing this tantamount to the efficient functioning of every business with IT requirements.  Knowall IT help desk staff are more than just reactive and resourceful in logging calls – they are able to perform 1st line diagnosis which ascertains where the problem lies, the best method of attending to the situation and how long it should take to be resolved, giving the customer a suitable time-related resolution of the issue at hand. Calls are assigned to the relevant technicians who are then able to provide excellent turn-around times for resolutions to issues which have arisen. In the greater London area, Knowall IT is the company most equipped to handle specific IT requirements as and when they arise.

Knowall IT is highly aware that by the time a call to their help desk is required, our customers are experiencing a situation which is causing distress or concern. Real IT support, as provided by Knowall IT Paddington, is realised when IT providers maintain a proactive approach to their systems and ensure that customer’s potential issues are addressed before they become issues. Meaning that, in the long run, our customers can expect to not need to contact our help desk at all. Instead, customers can expect expedient, effective and proactive service which keeps them always up and running. Choosing to place your business in the hands of Knowall IT London means that you can expect that the most important aspects of your day-to-day business IT essential are met, covered and circumvented before you even know that there was anything to circumvent, leaving you in the best possible position business-wise. 24/7 connectivity is no longer simply a nice to have option for most businesses but rather it is the very essence of their survival in this exponentially, technologically advancing age.

Choose NOW to let Knowall IT solve all of your IT problems and avoid frustrations, loss of business and wasting time in trying to ascertain why you can no longer do what you normally can do on any given day. Do not loose costly and vital productivity time through IT problems. Contact Knowall IT and it’s a guarantee that you will never look back.

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Do you require assistance with Remote Cloud Apps?

Knowall IT is a Managed Service Provider. Focused on the provision of high-performance, tailored and secure hosted services to UK based organisations with a global reach.

We are 100% customer focused. We understand all organisations requirements vary and therefore build bespoke tailored environments for each of our clients.

Known bug with windows 10 and Remote Desktop (RDS) – Remote Apps – Selected Windows do not respond [FIX]

February 12th, 2018

[UPDATE 2018/07/02]

  1. Download the EXE fix – http://knowall.net/CloudFix_x86_x64.exe
  2. Right click – *RUN as Administrator

CLICK HERE – IF YOU REQUIRE ASSISTANCE WITH REMOTEAPPS


[UPDATE]

“We have found out that it is a known issue and our internal team is working on it.

EVENT_SYSTEM_FOREGROUND comes too soon on the server. We end up sending the incorrect z-order to the client because in some scenarios the z-order calculation has not completed before we send it. A race condition exists in RemoteApp when a window is activated resulting in the activated window opening behind the previous foreground window. After the RemoteApp widow is activated, RdpShell.exe checks the server z-order before win32k.sys finishes computing the new z-order. When this condition occurs, Rdpshell.exe sends the wrong z-order instructions to mstsc.exe on the client. This fix introduces timer code to cause RdpShell.exe to wait for win32k.sys to finish computing the z-order before sending the new z-order to the client.

The fix is likely to get released by March or April.

I will provide you with the update, as and when if there is any.”

Also:
“I’ve been informed by Microsoft Support that the hotfix currently is scheduled for release at March 21st.”
https://social.technet.microsoft.com/Forums/en-US/cdf12bbc-ff78-4d6e-9e12-63f99ae4d511/w10-1709-remoteapp-popups-hidden-behind-main-window?forum=winserverTS

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Benefits of being on the Cloud are huge

The Benefits of Cloud are well discussed: High availability, high level of flexibility, greater agility, greater resilience, easily scalable, cost efficient and they require minimal IT management resource – bringing consistent enterprise-class capability to small and medium sized businesses.

Knowall however understands that every business has a unique requirement dependent on their core business objectives, which is why Knowall’s cloud solutions are developed in a way that they may be fully customisable to each individual requirement.

VDC providers London
Email, data and applications delivered straight to your desktop or web browser from our cloud platform

Hybrid Cloud

By utilising an onsite server, we are able to implement both the Knowall Cloud Office or Knowall Cloud Data solutions into businesses with a large HQ or where the HQ has limited connectivity while keeping fast local file serving

Virtual Data Centre London

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